When you run a business for decades, you hear just about every question you could think of. Because we here at Byers Volkswagen know that your time is precious, we've put together this list of frequently asked questions in the hope that they can make the car buying process here even more streamlined for you. The more that we can help you prepare for the purchasing process, the less time that you have to take out of your busy schedule finding your new car. So read below to get a head start on the process, and reach out to us directly if you have additional questions that are not listed here.

Byers Volkswagen dealership 
photo, in Columbus Ohio


Q: Why should I schedule a test drive?

A: You can read all about a car online and be almost certain that it's the right fit for you, but you can never be truly sure until you get behind the wheel. Just like how you need to try on a shirt to make sure the posted size is right on you, driving a car to be sure that things like seat height, driving feel and handling are what you want is a necessary step to be satisfied with your purchase. You can schedule a test drive with us here at Byers Volkswagen; we'll have an experienced sales associate ready to help make sure you drive home happy.

Q: What are the benefits of buying used?

A: Here at Byers Volkswagen, we have an extensive inventory of used cars; thus, you can be sure the model and price range you're after is likely to be on our lot. Buying used saves you money in a couple of ways: first, of course, is the lower list price. Cars depreciate as they age, meaning that a used car will be less (and oftentimes much less) expensive than buying that same model new. Used cars also come with lower insurance rates, meaning that you will also save money in the long run. Stop into our showroom and see the wide range of used cars we currently have available.

Service & Parts

Q: Why is regular maintenance important?

A: It's always better to prevent problems before they happen than to deal with them once they do. Routine maintenance is the key to keeping your car running smoothly and mitigating small problems before they turn into big ones for your car, schedule, and wallet. The friendly technicians in the service center at Byers Volkswagen can let you know when it's time for maintenance, and professionally conduct the process to ensure that your car stays running for the long haul.

Q: How often should I get my tires rotated?

A: Rotating a car's tires (switching their position on the vehicle so that wear is evenly distributed) ensures that you get the maximum amount of life possible out of them. Usually, you want to get your tires rotated every 6,000 to 8,000 miles. This is only a general recommendation, however; it's always a good idea to ask for your tires to be checked when you bring your vehicle in for routine maintenance. This is something we're happy to check at all of our service appointments here at Byers Volkswagen.


Q: How do I trade in my car?

A: Here at Byers Volkswagen, we accept trade-ins of old vehicles and give you the money towards a new Volkswagen. Here's how to get a quote of your vehicle's value:

  1. Call our VW finance center for a preliminary estimate.
  2. Visit our website and use our Volkswagen certified trade-in program to get a quote.
  3. Bring your car to us at 401 North Hamilton Road in Columbus Ohio to speak to our sales experts.

Q: Can I buy a car with no credit?

A: Yes! Our expert finance team is committed to getting you into a new Volkswagen, and will work with you to find the finance option that is right for you. Here at Byers Volkswagen, we know that credit can slip for reasons totally out of your control, and think that everyone deserves to drive a car they love, regardless of credit status. Contact us today to learn about what models we have available and choose a financing option that works for you.


Q: What are your showroom hours?

A: Our showroom is open:

  • Monday through Friday: 9:00 AM to 6:00 PM
  • Saturday: 9:00 AM to 5:00 PM
  • Sunday: Closed

Q: Why should I choose your dealership?

A: Here at Byers Volkswagen we have been serving the Columbus community for over a century. In that time, we've learned many things about the automotive business, but one thing has remained the same: our commitment to providing the most professional and personable service possible. Come see for yourself why so many car buyers have trusted our friendly staff to expertly guide them through the process of purchasing a vehicle, and drive home happy in your perfect car.


Byers Volkswagen

379 North Hamilton Road
Directions Columbus, OH 43213

  • Sales: 614-541-8804
  • Service: 614-968-8756
  • Parts: 614-705-2693


  • Monday 9:00AM-6:00PM
  • Tuesday 9:00AM-6:00PM
  • Wednesday 9:00AM-6:00PM
  • Thursday 9:00AM-6:00PM
  • Friday 9:00AM-6:00PM
  • Saturday 9:00AM-5:00PM
  • Sunday Closed