Byers Volkswagen
Your Trusted Volkswagen Dealer in Columbus, OH

I bought a pre-owned 2017 Mercedes GLC for 17k. 10 days later, the "check engine" light came on. I wasn't too worried because I had gotten a third-party warranty. I went back, walked in and Jerry quickly helped me. He took the car to the service department where they checked the code. It was a fairly serious, but not obvious, issue. Jerry thought a Mercedes specific service dealer would be better to take care of this. He got a loaner car for me and took it to Mercedes of Easton. He called the next day just to keep me updated. The next morning, he called and said my car was back and ready. I picked it up and he went over the repairs thoroughly and made sure my questions were answered. Byers covered all costs because "they wanted to make things right." This is the kind of customer service I always hope for. I appreciate Jerry and Byers and absolutely recommend them. 🔥

Legitimately the best car buying experience I’ve ever had. Steve Serrano was awesome to work with, up front and honest. Completely satisfied with my experience!

Steve Serrano helped me get the car I wanted. He was simply superb. The buying process was smooth and easy. The car has turned out to be in an excellent condition. Thank you

I’ve been a very long customer at Byers (15 years!), bought multiple new Porsche cars there. Emily at Porsche Columbus Service is a gem. She goes above and beyond in helping address customer needs. She’s extremely knowledgeable in her role and I hope Byers ownership sees this post and appreciate how important of an asset she is to their team.

We had the pleasure of working with John Smith. He was great! Knowledgeable, attentive, and not a pushy salesperson, which we appreciated! We would definitely ask for him when we are in the market for another car. He kept us updated at each step and made us feel that he valued our business. We purchased a used Tesla X and I was a little worried that I wouldn't know what all that car could do, but John asked Steve Serrano, who knows Tesla, to go over it with us and he was very helpful. We left feeling very confident. The dealership has an inspection that all used cars must go through and if they don't pass, they aren't sold on the lot so that is nice. The only reason that we didn't give Byers 5 stars is the finance guy that we dealt with was very condescending and arrogant which we did not appreciate. Beware, they will try to sell you an extended warranty on the car and you can't think about it. You must make a decision on the spot. That part seems shady and like I said, the only reason that Byers didn't get 5 stars.

We're from Iowa and traded a Q5 for an eTron in 2021; Bart and Brian were excellent. The process, from paperwork to delivery/pickup, couldn't have been more smooth and professional. 4 years later, we're shopping for another Audi locally and realize just how lucky we were to have such a great experience at Byers out-of-state. We look forward to potentially doing business again. Thank you!!!

I had spent 2 1/2 weeks at 4 to 6 hours per day searching for a replacement Ford Explorer that had been totaled by a teenage drive with a learner's permit. While there are a yon of XLT models within the price range, I had a set of conditions needed to serve as a suitable replacement. I did a couple of potential vehicles but 1 didn't quite hit all the required checkmark boxes and the other was at a lot whose manager fit the "yutz from hell" description. Enter Derek from Bryers Import Used Car Department. He had an advertised vehicle that I found online. I wrote him with my concerns and he promptly answered. He even made a video for me showing ALL systems were functioning as one might hope for. My wife and I drove from Northern Cincinnati to the east side of Columbus to look the vehicle over. It was exactly as the ad described! Derek listens to the customer, there's no pushing AT ALL and he worked diligently to get our business. And Bryers honestly deals on their vehicles. We made what we considered a fair offer and it was accepted. No quibbling. Just honesty. If you want a quality vehicle (a vast majority of Bryers vehicle are trade ins and not auction purchases), honest dealing and a terrific salesman, Bryers Imports is your place to check out and Derek a salesman you can have confidence in!

I highly recommend Byers Imports for all Pre-Owned vehicle needs! My wife and I had the pleasure of working with Mr. John Smith. It was chilly and raining, but John and the team prepped 3 cars quickly for test drives. He professionally answered our detailed questions and made us feel at ease. Two hours later, after all the coffee and water we could ingest, we drove away supremely happy in our new Toyota Camry. They made the buying process easy and pain free. Whether at the beginning of your search, somewhere in the middle or even at the end, give John and this group a chance at your business.

I had a wonderful experience at Audi Byers. Everyone was friendly and approachable, making the process smooth and easy. I particularly enjoyed working with Brian Snow, who is a knowledgeable Audi Specialist. I’m proud to be a part of the Audi Byers family.

I just purchased a Q8 Audi and couldn't be happier with the experience. This is my second Q8, but the first one from byers and the staff was so friendly and professional very knowledgeable. Hunter did a great job as well as Rachel in finance and the whole dealership was very friendly and professional. I would definitely recommend a dealership.

My wife and I had an amazing experience with Patrick in sales and Nathan in finance when purchasing my A5 Coupe. Pat was in contact through the entire process and was willing to send extra pics and videos last minute before we hit the road. It was well worth the 4 hour drive to have great service and amazing experience. Oh.....They even sent us to the best gyros in the city right up the road. Thank you Byers!!

The whole buying experience was one of the best I’ve ever encountered. Everyone was extremely helpful, experienced & accommodative. When they said they were going to do something, they did it. Thank you Byers.

I highly recommend this dealership. This was hands down the best car buying experience I have ever had. Jerry Entingh was fantastic to work with, candid, and helpful. This will be the first dealership I look to in the future for any vehicle purchases.