Frequently Asked Questions from Byers Volkswagen

With decades of experience, Byers Volkswagen has fielded pretty much every question under the sun. We understand that your time is important, so we’ve curated a list of frequently asked questions to help speed up your shopping experience. By preparing you for the buying process, we hope to make car shopping less of a time-draining experience. You can get a leg up by browsing the FAQs listed below, and if there’s anything more you want to ask, you’re always welcome to reach out to us directly.

Byers Volkswagen dealership photo, in Columbus Ohio


Q: What’s the advantage of purchasing a used vehicle?

A: Our large selection of pre-owned vehicles offers a range of options that can fit your budget and meet your specific car preferences. Our pre-owned cars come with detailed vehicle history reports and reviews, allowing you to research any potential issues before making a purchase.

Vehicle Maintenance

Q: Is it necessary to follow the scheduled maintenance plan?

A: Adhering to the recommended maintenance schedule is crucial in ensuring your vehicle’s longevity and performance. Keeping your car serviced regularly helps in preventing major issues that can lead to expensive repairs or even significant damage if left unnoticed. By following the maintenance schedule found in your owner’s manual and maintaining your vehicle within recommended time intervals, you can avoid premature wear and tear of parts. While it may seem like an initial expense, small, regular payments for maintenance are much more manageable than a large, hefty bill for a neglected issue. Think about your own personal health and the required maintenance to keep you healthy. The same idea applies for your vehicle! Proper maintenance is an investment in your vehicle’s health and effectively, an investment in your peace of mind.

Q: How frequently should I rotate my tires?

A: The wheels and tires of your vehicle are the only components that make direct contact with the road surface. Regular tire rotation is essential for maximizing their lifespan. By changing their locations on the vehicle, you can ensure even wear and tear, thereby extending their service life. It is generally advised to rotate your tires every 6,000 to 8,000 miles. However, a good rule of thumb is to have them inspected whenever you bring your vehicle in for routine maintenance. This simple check during a service appointment can alert you to potential tire issues or indicate if it’s time for replacements.

Volkswagen Financing

Q: What’s the process for trading in my vehicle?

A: At Byers Volkswagen, we accept trade-ins and provide credit towards a new Volkswagen purchase. The trade-in value depends on various factors and requires an in-person assessment to determine a final quote. Here are some ways you can find out the potential value of your trade-in:

  • Contact our Volkswagen finance center for an initial estimate.
  • Utilize our certified trade-in program on our website to receive a quote.
  • Visit us at 401 North Hamilton Road in Columbus, Ohio to consult with our sales experts.

Q: Can I purchase a vehicle if I don’t have any credit history?

A: Absolutely! We’re committed to helping you secure the best financing option possible, regardless of your credit history. We fully understand that credit scores can be affected by many factors, which are often well beyond your control. We firmly believe that your credit situation shouldn’t prevent you from driving a vehicle you love. Get in touch with us at Byers Volkswagen today to explore our available models and discuss the financial options suited to your circumstances.

About Us

Q: What are the hours of operation for the showroom?

  • Monday – Friday: 9am to 6pm
  • Saturday: 9am to 5pm
  • Sunday: Closed

Q: Why Choose Byers Volkswagen?

A: We’re committed to helping you throughout your car buying journey. Having served the Columbus community for over 100 years, we’re a top choice for Volkswagen vehicles. Our dedication to our community and improving the dealership experience is clear. Visit us and see why so many people in Columbus choose Byers Volkswagen for their next purchase.